Recent Water Damage Posts

Sewer Backup Problem in Banker’s Hill?

10/4/2021 (Permalink)

A toilet is shown in a modern bathroom. We clean and restore sewer backups in San Diego!

Do you know that sewer water is grossly unsanitary and can carry infectious viruses and dangerous bacteria that can cause serious health effects? SERVPRO® of Centre City/Uptown’s technicians are certified to safely mitigate and remediate sewer backups. Our technicians have the specialized equipment and protective clothing to restore sewer damage no matter how big the job is. Here are the three classifications for contaminated water that we remediate:  

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet.

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category two or three

Category 2: "Gray Water"

  • It May contain bacteria and viruses
  • It can quickly degrade into category three if left untreated

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category three, “black water” includes flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

Call Us Today!

When you need sewer backup remediation services, SERVPRO® of Centre City/Uptown is Here to Help. ® Call us today at 619-583-2133. We’ll clean and restore your sewer damage in Banker’s Hill, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Water Damage Prevention Tips for Uptown San Diego?

8/3/2021 (Permalink)

Plumbing pipes are shown inside a residence. We respond to water damage emergencies 24-hours a day in San Diego.

SERVPRO® of Centre City/Uptown has been responding to water damage emergencies in the Uptown area of San Diego for many years. We know that our fast response time saves our customers time and money. Here are some tips from the Insurance Information Institute for inspecting indoor plumbing systems:

  • Inspect appliance hoses and faucets. Make it a practice every year to check hoses leading to water heaters, dishwashers, washing machines, and refrigerator ice makers. Immediately replace any hoses that have cracks or leaks and replace them all every five to seven years.
  • Inspect showers and tubs. Check the seal and caulking around showers and tubs to make sure they are watertight and reseal if necessary.
  • When away on vacation, shut off the water supply to the washing machine and never leave the house while the washer or dishwasher is running.
  • Know the location of the main water shut-off valve in your home
  • Install an emergency pressure release valve in your plumbing system. This will protect against the increased pressure caused by freezing pipes and can help prevent your pipes from bursting.
  • Check plumbing and heating pipes. Look closely for cracks and leaks and have any necessary repairs made immediately.

Call Us Today!

When your Uptown home or commercial business experiences a water damage emergency, SERVPRO® of Centre City/Uptown has a team of highly trained technicians ready to respond 24-hours a day. Call us today at 619-583-2133. We’ll restore your water damage, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Water Damage in Little Italy?

7/12/2021 (Permalink)

A water-damaged floor is shown. We respond to water damage emergencies 24-hours a day in San Diego.

Water Damage Happens

At SERVPRO® of Centre City/Uptown, we know that our fast response time saves our residential and commercial business customers time and money when it comes to restoring water damage. Water damage can happen at any time for any reason in Little Italy, and we can typically arrive onsite within four hours of your call.

Here are some water damage emergency tips from our website that you can do after flooding, while you are waiting for help to arrive:

What To Do After Flooding

  • Remove excess water by mopping and blotting
  • Wipe excess water from wood furniture after removal of lamps and tabletop items
  • Remove and prop wet upholstery and cushions
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting
  • Turn air conditioning on for maximum drying in summer
  • Remove colored rugs from wet carpeting
  • Remove art objects to a safe, dry place
  • Gather loose items from floors

Call Us Today!

When your home or commercial business requires water damage restoration services, SERVPRO® of Centre City/Uptown is Here to Help. ® Our highly trained technicians are on-call 24-hours a day to respond to water damage emergencies in Hillcrest. Call us today at 619-583-2133. We’ll restore your water damage, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Water Damage Prevention Tips Hillcrest?

7/5/2021 (Permalink)

A person is seen caulking around an exterior window. We respond to water damage emergencies 24-hours a day in San Diego.

Water Damage Happens in Hillcrest

San Diego County has had its share of storms, strong winds, and wet weather this year. Now that the weather is getting nicer, Hillcrest residents can inspect and make repairs to their home’s exterior to safeguard it against future water damage. SERVPRO® of Centre City/Uptown offers these maintenance and repair tips from the Insurance Information Institute (

  • Caulk and seal windows to guard against water seepage
  • Inspect your roof for missing, damaged, and aging shingles and make necessary repairs
  • Check your downspouts. Remove debris that may have accumulated in downspouts and rain gutters. Position downspouts so that they direct water away from the house.
  • Check sprinklers and irrigation systems to be sure they are not creating water damage to the walls and foundations of the house. Turn off and drain outside faucets to protect against frozen pipes.
  • Install gutter guards to prevent gutter clogs and keep water flowing away from the house instead of accumulating on the roof

Call Us Today!

When your home or commercial business requires water damage restoration services, SERVPRO® of Centre City/Uptown is Here to Help. ® Our highly trained technicians are on-call 24-hours a day to respond to water damage emergencies in Hillcrest. Call us today at 619-583-2133.

Franchises are Independently Owned and Operated.

Washing Machine Flood in Old Town?

6/2/2021 (Permalink)

Water supply lines are shown attached to the back of a washing machine. We respond to water damage emergencies 24-hours a day in San Diego.

Washing machine washout in Old Town?

According to a study conducted by the Insurance Institute for Business and Home Safety (IBHS) half of the water damage incidents involving washing machines were caused by a failed water supply line. SERVPRO® of Centre City/Uptown responds to water damage emergencies through the year in Old Town, and we offer some loss prevention and maintenance tips from the IBHS to minimize the potential for a supply line failure:

  • Turn off supply valves when not in use
  • Consider installing a lever-type valve that is easy to operate between uses
  • Do not operate the washing machine while the home is unoccupied
  • Leave a three-to-four-inch gap between the back of the washing machine and the wall to avoid kinking the hose near the valve connection
  • Inspect the water supply line hoses every six months
  • Ensure that the connection to the valve is secure, but avoid over-tightening
  • Hand tighten the connection first
  • Then tighten an additional two-thirds of a turn using pliers
  • Check the hoses for cracks, kinks, or blisters, which are most commonly found near the hose connection

Call Us Today!

When your washing machine floods or you have any form of water damage in your home or business, SERVPRO® of Centre City/Uptown has a team of emergency water restoration technicians ready to respond 24-hours a day. Call us at 619-583-2133. We’ll clean and restore your water damage in Old Town, “Like it never even happened.”

SERVPRO® of Centre City/Uptown is Independently Owned and Operated.

Sewage backup in San Diego

5/6/2021 (Permalink)

Standing water on the ground of a San Diego home SERVPRO can remove and hazardous materials from your property.

If you have a sewage backup to your San Diego property, SERVPRO of Centre City/Uptown is on standby to assist you.

Whether it's the middle of the day or the middle of the night, SERVPRO is here to help.  We have trained and IICRC-certified technicians on call 24 hours a day, 7 days a week, 365 days a year to assist you with any sewage water cleanup you need to your property. Backups can happen at any time to any property, but they are fairly common among high-rises in downtown San Diego due to shared plumbing.   SERVPRO is trained and experienced in handling sewage backups of all kinds.  And not only is our production and field work top-notch, but we have the admin support to handle the paperwork involved that you'll need for your insurance company and your HOA as well. Call SERVPRO day or night, anytime, at 619-583-2133.  We are centrally located, making our response time to your San Diego property very quick.

Being Proactive Can Prevent Plumbing Problems

5/6/2021 (Permalink)

Drying equipment (dehuhimdifiers) placed in the hallway of a medical facility. Commercial water damage to a medical facility in Centre City, CA.

Steps To Avoid The Need Of Water Damage Restoration Experts

Plumbing problems could be disastrous for your Centre City, CA, business. A water main break or broken pipe can cause massive flooding that damages valuable equipment. That is why you need to be proactive when it comes to potential plumbing issues in your building. Here are some steps that can help you avoid the need for water damage restoration experts.

1. Watch Your Water Bill
Many people just automatically pay their water bill every month. However, before you send in that check, you should see if your bill has gone up significantly in a short amount of time.
A hidden leak could cause your bill to increase. Therefore, if your bill is higher than normal, you should have a professional check for plumbing problems.

2. Pick a Reliable Plumber
Many business owners do not think about calling a plumber until they see a massive issue in their building. Yet during a flood, every minute you spend looking for the right plumber is another minute that the water causes damage. You should thus find a good plumber in advance. That way, you can call him or her as soon as you discover an issue.
Ideally, you can locate a solid plumber by reading online reviews. You may also want to pick someone who specializes in your type of business. Try out a few different pros before choosing the one who is best for your needs.

3. Schedule Maintenance Checks
Plumbers do not just assist during water emergencies. You can also hire them to check for potential plumbing problems. A plumber can check for signs of old or corroding pipes that need to be replaced. He or she may also suggest upgrading your low-quality plastic pipes to stronger steel ones.
To keep your commercial building functioning properly, you should avoid plumbing issues as much as possible. You can do this by checking your water bill, finding a reliable plumber and performing regular maintenance checks of your pipes.

The Basics of Flushing a Water Heater

3/10/2021 (Permalink)

Man's hands unscrewing a screw-nut on a water heater with a wrench on a boiler Flushing a water heater.

Cars require regular maintenance to ensure optimum performance. In the same way, a water heater needs attention too. It is integral that you regularly flush yours. Over time, minerals settle out of the liquid, causing sedimentation. This can in turn lead to negative effects like lower efficiency and a shorter lifespan. Pipes can burst, creating a huge mess you need a professional cleanup and restoration company in Centre City, CA, to handle. If the deposit at the bottom of said containers calcifies, it may become near impossible to remove, rendering replacement necessary. To avoid this, you can perform a flush yourself or hire someone else to.

What Are the Steps for Flushing One?

There is a specific set of instructions you should follow when doing a water heater flush:

  • Turn off the heater's power source (gas or electric), giving said heater time to cool off.
  • Turn off the water supply
  • Connect a hose to the drain valve, making sure the outlet is in an appropriate discharge area, and open said valve, allowing the water to gush out.
  • Cut on a nearby hot water faucet to prevent vacuum formation and improve drainage.
  • Reopen the water supply for flushing, turn it off and turn it on again. Repeat until all particulate matter is gone.
  • Close the drain valve, refill by turning on the water supply and cut the heater back on.

What Are Signs One Needs To Be Flushed?
Some indications that your water heater needs to be flushed include lukewarm water, strange sounds and sludge coming out of your faucets. Banging, popping or cracking noises, temperature fluctuations and low pressure from the hot water tap are often caused by residue accumulation in the tank.

How Often Should a One be Flushed?
Opinions on this vary. However, a minimum of once a year is a good rule of thumb. You can do it once every six months if you want to be thorough.
Even if your water heater is not a tank one, it is vital that you clean it since it will also acquire buildup over time. Proper care can help avoid potential consequences and save you a great deal of money.

4 Steps Taken During Sewer Cleanup and Restoration

2/11/2021 (Permalink)

Sewage water on the floor Call a professional restoration company to clean up sewer damage.

The Following Are Some Steps That Will Be Taken

Sometimes, a flooded toilet, sink or shower in your commercial building can result in damage from contaminated water. If this happens, a professional service in South Park, CA, can clean and restore the affected areas. 

1. Removing the Water and Drying the Area
The first step of sewer cleanup is removing the water. If it remains for too long, it can contribute to mold growth and can cause damage to various building materials. Once the water has been removed, the building should be dried completely. Keeping windows open and using a dehumidifier can help with this step.

2. Cleaning and Disinfecting Surfaces
A sewer backup or plumbing overflow can flood your building with black water that contains waste and contaminants. Because of this, it is important that the area is thoroughly cleaned and sanitized. This will help prevent mold and bacteria from spreading.

3. Making Repairs
Depending on the cause of the backup, repairs may need to be done to the plumbing system in your building. Along with this, affected areas of the building may require work as well. Absorbent materials, like carpeting, insulation, and drywall may need to be removed and replaced.

4. Restoring Damaged Items
If your building is flooded, many of your belongings may also be damaged by the water. During sewer cleanup, a water damage remediation company can use equipment to salvage a variety of items, from furniture to paper documents. Some items can be dry cleaned or put in the wash, but highly-absorbent objects with severe damage may need to be tossed and replaced instead.
Because overflowing plumbing usually involves contaminated water, sewer cleanup is a must. Water damage often requires some repairs to the building and objects inside as well. Having this done by a professional service quickly can reduce the likelihood and severity of additional problems like mold growth.

Water Heater Making Noises? Perform a Simple Flush

1/12/2021 (Permalink)

Man's hands unscrewing a screw-nut on a water heater with a wrench on a boiler in San Diego, CA Perform a flush on your water heater

Water Heater Making Noises?

Much like any other appliance in your San Diego home, your water heater requires routine maintenance in order to continue functioning properly. Performing regular maintenance, such as a simple flush, can help keep your appliance running smoothly for years to come. The good news is that this process is quite simple to execute, even if you lack prior plumbing experience.

1. Turn Off the Machine.
This process varies depending on which type of model your home is equipped with. For gas models, simply cut the gas and extinguish the pilot light. Electric models can be switched off via your home's circuit box.

2. Empty and Flush the Tank.
Open your device's drain valve and allow the water to flow freely for several minutes until the tank is completely drained. You can switch on the faucet in your kitchen sink to help the water drain more smoothly and efficiently. Wait a few minutes before turning off the supply valve. Switch the supply valve back on once the water flow ceases entirely. Flush the water heater quickly before cutting the supply once again.

3. Refill the Water Tank.
Once you feel satisfied that all of the water and debris left in the tank has been drained, you may close the valve. Switch the water supply back on and closely watch the flowing faucet in your kitchen sink. The stream will start flowing smoothly again once the water tank is completely full.

4. Reactivate the Power.
After the tank has been refilled, you can switch the power on. Do so by repeating step one in reverse order. Double-check to make sure the water tank has been filled completely before restoring the power. Doing so with a half-full tank can damage your appliance. Your water heater flush is now complete.
Performing a successful flush on your water heater is a simple way to help maintain a crucial appliance in your home. Make sure to contact water remediation experts for assistance if you encounter any problems during your flush.

Water Damage Effects on Drywall, Wood and Carpet

12/28/2020 (Permalink)

wooden floor removed due to water damage Wooden floor damaged by water

Below Are Three Common Materials Prone To Water Damage

Unexpected water in your Uptown, CA, home, such as a supply line leak, affects the different materials in your home in different ways. Although seeing swelling wood or peeling paint may bring on thoughts of having to replace everything or extensive repairs by a water damage and restoration company, not everything is necessarily unsalvageable. Below are three common materials prone to damage and how they are affected by water.

1. Drywall
The biggest issue with drywall is that it is an organic, porous material, which means the chances of mold forming greatly increase. If you don’t know you need a water pipe repair, a hidden slow leak means water is slowly being absorbed into your walls. Unfortunately, the damage isn’t always visible. If you begin to see peeling paint, the drywall feels spongy or you see mold growth, the affected drywall will need to be replaced.

2. Wood
If your home has wood floors, furniture, and cabinets, preventing water issues should be a priority. Although wood is durable, it is still quite porous. It’s also important to remember that the home’s structure, such as beams, are also made of wood. Signs of damage include cupping, staining, and swelling wood. Taking fast action is necessary to avoid having to replace extensive and important wood features. There are also different types of wood, such as particleboard, plywood, and hardwood. For the first two, they are often treated to be water-resistant but can begin to sag or weaken due to excess moisture. If your hardwood floors are discolored and stained, there may be a good chance that a replacement will be necessary.

3. Carpet
While the carpet itself may be able to withstand a large amount of water, the padding below may not. The water source also is a deciding factor on if cleaning will be enough. If there was flooding or sewage involved, it is contaminated water. In those cases, replacement is a safer option.
From swelling wood to mold on the walls, the materials in a home aren’t always designed for excessive amounts of water. Luckily, there are experts available to help you salvage more than you may think.

4 Kinds of Bathroom Supply Lines and When To Replace Them

12/14/2020 (Permalink)

1. Stainless Steel supply lines vs PVC Supply Line Stainless Steel supply lines vs PVC Supply Line

How Often Should You Replace Them?

If you’ve ever had a bathroom leak or a flooded bathroom, it was most likely due to supply line damage. Supply lines connect fixtures like sinks or toilets to your home’s main clean water line. Most bathrooms have at least three supply lines: one to the toilet and two to the sink (one for hot water and one for cold water). Keeping your supply lines in good shape is key to avoiding costly water damage cleanup in your bathroom. How often to replace them depends on the type of line.

1. Non-Braided Steel Lines
Many older homes in Uptown, CA, used supply lines made from semi-flexible, non-braided metal. These lines kink easily, making them especially prone to pinhole leaks. If your home still has these lines, replace them right away.

2. Plastic Lines
Plastic tubing is an inexpensive option for supply lines, but it wears out quickly, leading to leaks and breaks. Plastic supply line manufacturers recommend replacing plastic supply lines every five years.

3. Copper Lines
Copper lines are prone to a unique type of supply line damage due to their conductivity. The main water lines in many homes are made of galvanized steel. When copper supply lines touch the galvanized pipes, the copper lines generate a weak electrical current, which is fueled by the electrolytes in clean water. This self-induced current causes corrosion to the copper lines, making them more likely to leak or break. If your home uses galvanized pipes, you should replace any copper supply lines.

4. Braided Steel Lines
Supply lines made from braided steel are the least likely to break or leak. Many come with lifetime warranties and should not need to be replaced unless they show signs of wear.
A supply line leak can lead to a big mess. Remember to inspect your bathroom supply lines regularly. If you notice any signs of supply line damage, such as water spots, a musty smell, or any worn-looking areas, it’s best to replace the lines.

Flooded kitchen? SERVPRO of Centre City/Uptown can help

5/5/2020 (Permalink)

A beautiful bathroom This photo is the "after" of a bathroom remodel that was done after a huge flood damaged 4 units of a La Jolla high rise.

Many of us have yet to experience water damage to our business or property, thankfully, but the truth of the matter is that water intrusion and leaks happen every single day, even here in sunny San Diego. If a fish tank floods your home, and damages your flooring or causes wet walls, SERVPRO of Centre City/Uptown is centrally located in San Diego to respond to your property and assist with extraction and placing equipment immediately.  Our average response time is under an hour. We are locally owned and operated by San Diegans, Ben and Lisa Sussman, and Jordan Katz.  Call our office 24/7/365 at 619-583-2133.  Our IICRC Certified technicians are on standby ready to assist you with any size water damage.

Steps to take after your business floods

4/14/2020 (Permalink)

A photo of a gym This gym in San Diego experienced a major flood, and SERVPRO was called to assist with the extraction and cleanup.

If your San Diego property has sudden water or flood damage, it can be scary and you often don’t know where to begin or what to do. Depending on the severity of the damage, here is a guide of the 7 top steps to take after your business has flooded:

  • Protect yourself, if there is standing water or major damage, get to a safe and secure area.
  • Call SERVPRO of Centre City/Uptown in San Diego at 619-583-2133 to come out and extract water, or assess the severity of the damage with you.
  • Initiate cleanup immediately.
  • Contact your insurance company to file a claim.
  • Get everything dry, SERVPRO can help with that.
  • Inspect/address mold damage.
  • Proceed with necessary repairs.

SERVPRO is a flood damage and emergency expert. Our water damage technicians are certified are flood professionals. We are available 24/7/365 at (619) 583-2133. We will come out and access your flood emergency, provide protection for your belongings, and provide accurate estimates of all costs.

We are a preferred vendor for most insurance companies and will bill your insurance company directly.

Flooding in San Diego? We can help!

4/5/2020 (Permalink)

A photo of an exposed ceiling. This photo shows the aftermath of the damage of a roof leak to a high-rise in downtown San Diego.

Flooding in the San Diego region is not as uncommon as one would think. Flooding causes expensive damages to homes and business each year. Heavy rain and storms are the culprits of damages to roofs, basements, and garages. Flooding when not dealt with immediately can also cause mold growth.

In some people, especially those with respiratory sensitivities, mold can cause health concerns for those with asthma and allergies. It’s imperative to get your home or business restored to preloss condition as soon as possible. Even delaying one week can cause irreparable damage to your home or business. Do not hesitate to contact SERVPRO of Centre City/Uptown in San Diego immediately when flooding creates an issue for your home or business.

We are here to help you 24 hours a day, 7 days a week.  SERVPRO is the brand you know and trust for your flood and restoration needs. Call us anytime at 619-583-2133.

Major water damage problem, who do I call?

1/30/2020 (Permalink)

A photo of a man in an office. This is a photo of David, one of our lead SERVPRO technicians, onsite at a dental office in San Diego that had major water damage.

When you need the best water remediation company in San Diego, SERVPRO is here to help. As a licensed, bonded, and insured company, we are equipped to handle any size water damage disaster - whether it be small or large. We are the top choice for apartment buildings, homeowners associations, hotels, and motels when it comes to water damage cleanup. We have the tools, equipment, and experience to handle any size water loss. On the paperwork side of things, our team knows the proper documentation to keep if your water damage issue turns into an insurance claim.  A few fun facts about SERVPRO of Centre City/Uptown: 1.) We are locally owned and operated by San Diegans: Ben and Lisa Sussman, and Jordan Katz2.) We are licensed, bonded and insured.  You can check the status of a contractor's license at anytime by visiting Our CSLB number is 1037786.3.) We are DIR certified, meaning we are able to handle prevailing wage water remediation jobs.4.) We keep your interests in mind every step of the way. We will do everything we can to protect your property and belongings, and return your home to preloss condition.5.) We bill insurance direct, alleviating some headache and hassle from your life. Call SERVPRO 24 hours a day, 7 days a week at 619-583-2133.