Recent Water Damage Posts

Can I clean up water damage myself?

11/7/2019 (Permalink)

A photo of a room with no flooring. This is a photo of a dental office where major water damage occurred. SERVPRO in San Diego received the call to help.

SERVPRO is the brand you know and trust when it comes to water damage in San Diego.  We just celebrated our 50th anniversary in business! Here are some questions we get from homeowners or business owners when facing water damage cleanup jobs.

Can I just clean up the water damage myself?

The answer to this is two-fold.  Yes, and possibly no?  The truth is it really depends on the situation.  Keep in mind, we do free service call inspections, so our project managers are more than happy to tell you whether or not this is something they think you can handle on your own.

How long will the drying equipment be in my home or business?

This is difficult to answer because no job is the same.  As a rule of thumb, equipment will be in a business or home for 3-4 days.

Do I have to use SERVPRO?

Nope, you don't have to!  But you should.  SERVPRO is an industry-leader when it comes to water damage cleanup.  We are backed by a fantastic team, excellent training, and we have all divisions in-house to help you handle your job from start to finish so you aren't dealing with various contractors.

Any more questions?  Call us 24/7 at 619-583-2133.

Water damage and mold: what you need to know

10/29/2019 (Permalink)

mold on drywall and concrete floor A photo of mold behind cabinets in a San Diego home that had a kitchen water leak.

If you are a San Diego property owner with water damage, it’s important to hire a licensed professional to properly handle extraction and a dry-out so you don’t run the risk of getting mold.  Here is a little bit about mold.

Mold needs these conditions before it can begin to grow in a home:

*Mold Spores

*A food source (wood or drywall are two examples)

*Darkness

*Warmth

*Oxygen

*Moisture (Water leaks, humidity, condensation)

*Time (most molds can begin to grow in 24-48 hours if the conditions allow)

While almost every home has most of these conditions the main factor is moisture.

Does your home or business have a water damage issue?  For the best water damage cleanup company in San Diego, call SERVPRO 24/7 at 619-583-2133.

Water extraction and remediation in San Diego

10/28/2019 (Permalink)

hands holding hose to suck up water from carpet Water extraction being performed at a San Diego home.

When a water damage occurs in a home or business, the first step in water mitigation is to remove all of the standing water in the affected area as quickly as possible. this will stop the water from spreading to other rooms, as well as reduce the risk of secondary damages

The water extractor is capable of suctioning massive amounts of water in a space in a very short amount of time.

When extracting water from a wet surface that may not have standing water, it removes any water that is trapped in the cracks and grooves of the surface. This speeds up the drying process rather than only using in-place drying equipment.

Also using an extractor helps to dispose of grey or black water in an easier manner, as it is contained and makes disposal at a proper site easier.

If you are looking for the best water extraction and damage cleanup company in San Diego, SERVPRO can help.  Call us any time, at 619-583-2133.

Water Damage Company in San Diego

9/23/2019 (Permalink)

A house with drywall removed and equipment in the room. This home had major flood damage and hired SERVPRO of Centre City/Uptown to do the cleanup and dryout.

When water damage strikes your San Diego property, most of us don't know where to start.

That's where SERVPRO comes in. We are licensed, bonded, and insured, and have been trusted by thousands and thousands of property owners to help them with their water damage cleanup needs.

A little bit about SERVPRO of Centre City Uptown in San Diego:

1.) Independently owned and operated. We were started by two childhood best friends, Ben Sussman and Jordan Katz.

2.) We are licensed (CSLB #1037786), we are bonded, we hold the proper insurance including workers compensation, auto insurance, as well as general liability insurance.

3.) Our team is trained and holds a high number of designations with the IICRC.

4.) We do it all, from the mitigation work to the reconstruction, we are a one stop shop.

5.) We bill insurance directly, taking away some stress and hassle for you.

The proof is in the pudding. Which is why we have awesome Yelp reviews. Call us 24 hours a day, 7 days a week at 619-583-2133.

What are the different types of equipment you use?

9/13/2018 (Permalink)

A SERVPRO green axial fan.

We don't often get this question, and quite frankly we wish we got it more! Most people know very little about our industry, so we're happy to take a moment to educate you just a little bit on some of the types of equipment we use on water damage jobs that we do in and around San Diego.

This is going to be a new series that we begin, and every few weeks we'll share a little bit more about a different piece of water damage equipment.

First up, pictured is an axial fan (in SERVPRO green of course). We use these on clean water losses to help assist with the drying process.

If you have water damage in San Diego, call SERVPRO of Centre City/Uptown. Our crews have 15+ years of experience, we're a preferred vendor for most insurance companies, and you know you'll be in good hands with us. Call us 24/7 at 619-583-2133.

My condo flooded. What do I do?

8/14/2018 (Permalink)

SERVPRO of Centre City/Uptown technician Arturo, onsite at a condo that suffered from water damage in the Hillcrest area of San Diego.

In San Diego, especially in areas like downtown San Diego, Little Italy, Mission Hills, North Park, Hillcrest, University Heights, etc. - the vast number of people that live in these great areas mean lots of condominiums.

When a condo floods, it often causes damage to the neighborhooring or below units. We get at least 5-6 calls a week from clients who own condos who either had a flood in their unit, or has damage from a flood that occurred in the unit next door or above.

In situations like this the most important thing is to get any standing water cleaned up. If it can be wiped up with a towel, great, but you'll still want to have a proper moisture check completed, if it's excessive, you'll want to call us, SERVPRO of Centre City/Uptown, to come and extract, set up our drying equipment, and stabilize while you figure out next steps.

We will hold your hand every step of the way, and we're one of the few companies who will work directly with your insurance carrier. We happen to be a preferred vendor for most insurance companies as well.

Our independently owned and operated franchise has over a 15-year track record for working in condominiums in and surrounding downtown San Diego.

Call us 24 hours a day, 7 days a week at 619-583-2133. We'll make things "Like it never even happened." 

The Water Damage Restoration Process

1/26/2018 (Permalink)

There are six steps in our water restoration process. 

Step 1 is more important that you think. It is best to call IMMEDIATELY in a situation where your home is experiencing water damage in order to prevent further loss. Furthermore, if moisture is left to sit over a period of time it can lead to microbial growths in your home.

Step 1 - Emergency Contact

The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.

Step 2 - Inspection and Water Damage Assessment

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6 - Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

"Types of Water"

12/12/2017 (Permalink)

Did you know there are three categories of water when it comes to water damage? These types of contaminated water typically differ depending on the source/cause of the water damage.

The three types of contaminated water:

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending upon such factors as time, temperature, and contact with contaminants.

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

SERVPRO of Centre City Uptown - Water Damage / Flood

9/20/2016 (Permalink)

SERVPRO of Centre City Uptown

24 Hour Emergency Water Damage Service

We provide 24 hour fire and water damage restoration service in San Diego.

We are available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today – 619 583 2133

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Centre City Uptown has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

SERVPRO of Centre City Uptown specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.