What our Customers say...


Do yourself a favor and HIRE SERVPRO! I wasn't sure that SERVPRO was as good as they seemed to be when I had a water damage issue, but I trusted my insurance company to refer me to a vendor that would take care of me, and I am glad I did.

Thank you SERVPRO in San Diego for the recent help with the rain damage at my condo in Rancho Bernardo.

The entire process, while not fun, was made bearable by hiring you guys.

I am very thankful our property management company referred you for our water remediation issue.

Thank you,


I own a lot of property throughout San Diego and there is no one I would ever call for water remediation issues besides SERVPRO, and specifically Ben Sussman.

He is thorough, professional, and treats everything with a sense of urgency, which is the most important factor when dealing with water damage.

He has handled small jobs for us, up to very, very large jobs. And we've never been disappointed.

SERVPRO in San Diego is the best water remediation vendor there is, and I've worked with a lot of them.

Thank you to Ben and Jordan for always helping my clients with their water damage issues and for keeping them happy and satisfied with the SERVPRO process.

I really appreciate SERVPRO's quick response when one of my clients recently had water damage due to a roof leak in San Diego.

I know I can always count on you guys to do a good job, keep in good communication, and keep my clients happy.

Thank you!

Stephanie, the Contents Manager, at SERVPRO San Diego couldn't have been any better. USAA referred me directly to SERVPRO and Stephanie oversaw not only my contents cleaning but the cleaning to my home after a major fire recently.

Special thank you to Bret, Matt, and Brenda as well. Couldn't be happier that SERVPRO helped me!

I recently had a major flood at my commercial property in the Scripps Ranch area of San Diego. Jordan, one of the owners of this SERVPRO, arrived onsite with 4 crews behind him. From start to finish the entire water damage process was smooth. Thank you.

I couldn't be more thankful to have found this branch of SERVPRO. I had a minor fire in my kitchen several months ago and found SERVPRO in San Diego to come out and handle it. They have an amazing team and kept me informed every step of the way. Thank you!

Thank you SERVPRO of Centre City for handling the water damage cleanup of my San Diego condo. I'm so happy I was referred to you guys. Kudos to Eric for being an awesome Project Manager. I hope I never need you again, but if I do, I know who to call.

My condo had major water damage due to a small fire in the unit above, and the fire sprinklers going off. Thank goodness this SERVPRO franchise got the job to help me... awesome group of caring people. Shout out to Steph the contents manager for taking such great care of my belongings!!

They’re amazing! I love them! Great water damage clean up company in San Diego!

The folks from SERVPRO were wonderful when our church in La Mesa flooded in June, because of a pipe that burst! They got there fast and got busy. They knew what they were doing, but took pains to make sure we understood everything that needed to happen as well. Their follow-up was outstanding, and we ended up using them for the re-build as well. They were great at making sure we were able to use the space on weekends when we needed it. I would recommend them highly! 

SERVPRO and more specifically this City Centre/Uptown location are EXCEPTIONAL!! I highly recommend them!! They are extremely knowledgeable, fair, dependable, and overall the BEST company to have helping you out when unpredictable things such as floods or mold happen. The whole office goes above and beyond and they consistently keep you in the loop every step of the way! They know quality customer service and deliver it every time!! Thank you so very much SERVPRO and a special thanks to Ben, Jamie, Tawny, Jordan, and all the guys who worked hard to help me get my house back to normal!! We are very grateful and wish you all the best!!

I had a small kitchen fire in my condo and originally called another company for an estimate. I didn't get a good feeling from them, so I kept looking and found SERVPRO of Centre City/Uptown. The moment Marcello walked in the door, I knew I would be in good, honest hands. Very good people, and most importantly, did a great job in my home.

This is the company that gets my work anytime one of my HOAs has an issue. Trustworthy, fair billing practices, hardworking and always pick up the phone. There really is no one else to use but them.

Thank you guys for taking care of us after the recent fire at my home. I am so glad we found you guys through our insurance carrier. It's so nice to work with a company that's honest, hardworking, polite, and conscientious. No wonder all of the insurance vendors recommend you!

Would never even dream of using a different company for my water damage needs. My company manages several medical clinics throughout San Diego County and these guys help us every time something happens. Whether it's big or small, they can handle all of it. The best team I've ever worked with.

We used SERVPRO after our insurance broker recommended this franchise for fire cleanup on the apartment building I manage. They are the best SERVPRO! They made it "Like it never even happened." SO happy with them!

My insurance company referred me to this SERVPRO franchise and I am so glad they did. Very happy with the work they performed in my home after a small kitchen fire. Very good people. Thank you.

SERVPRO of Centre City/Uptown handled the mitigation work on my medical building that suffered from pretty severe water damage. I couldn't feel luckier to have found this team. Thanks Ben, Jordan and team for all of your hard work and being team-players.

Did major water damage cleanup on my hotel, and couldn't be happier. Arrived onsite extremely fast, very professional, great communication. Won't ever use anyone else.

Excellent service for emergency water damage service
and structural repairs. 

Most helpful is that they were timely and left everything clean each day.

These guys are Awesome!  Let's be honest, no one wants to call a water remediation company...I was cringing and thought I would be taken to the cleaners with an extensive, expensive, intrusive scenario.  Not the case at all! I called SERVPRO of Centre City after a serious roof leak/rain storm combo.  Michael of SERVPRO was fast (less than 2 hours between request and appointment), very reasonable, thorough and helpful. Michael was a bright spot in a truly horrible day. If it's water remediation you need, look no further! My highest possible recommendation.  Will definitely use again if I need water remediation!

After 25 years of homeownership I unfortunately found myself needing help for emergency flood restoration. That's a whole different deal than home remodeling and finding a contractor at your leisure. Fortunately SERVPRO was there to help in the whole process to make it as painless as possible. I don't typically write reviews, but had to give credit where it's due.

I would highly recommend Marcello from SERVPRO for any water mitigation.  He didn't just do his "job" he went above and beyond and helped to reassure us that the problem would be solved.  He was great during a very stressful time.  Marcello is an asset to the SERVPRO company.   
Also I would like to give a big thanks to Ray for all his work as well.  He kept in constant contact with me and helped to keep this big job on track.

I can't say enough about the amazing job Marcello and Junior did cleaning up the mess from my flooded condo and helping to prevent further damage.  Their response was immediate and they worked with me to find the most convenient time to meet, and even worked late into the night removing my damaged wood floors, carpet, and drywall.  Marcello kept in constant contact, keeping me informed of the progress and what exactly they were doing in the next couple of days to dry out the condo.  The flood waters came out of the laundry line and were filled with black sludge and who knows what else.  It was absolutely disgusting yet these two guys cleaned it all up with a smile and without a single complaint! 

What really sets these guys apart is the customer service.  I could have completely freaked out and had a meltdown had it not been for Marcello calmly explaining everything to me about how insurance works and assuring me that everything would be ok.  It's a dirty job, but these guys are very professional and quick.  They were originally referred to me by my insurance AAA so you know they are a good company.  Thank you again Marcello and Junior!

Mike and team are great!  I don't live in the area and they have serviced my parents issues at least 4 times.  Each time with care, courtesy, and professionalism.  On every occasion they have phoned me with options to cure the problems including cost with advantages and disadvantages with each option.

I truly respect Mike and the superior service he provides!


We had a leak in a bathroom that we were unaware of for longer than anyone would want. From my first contact with SERVPRO until completion and final payment, THEY WERE AMAZING. Fred came out looked at the place and gave me a ton of info and explained everything clearly. Chad was the go to guy during the demo and clean-up. They also dealt with my insurance company and made arrangements with the mold clearance company. From start to finish, I was impressed. They always showed up on time, were considerate of my belongings and my privacy. The guys were professional and ALWAYS cleaned up after themselves EVERYDAY. I will recommend them to everyone and will use them when/if I ever need their services again. 5+ STARS.

Water damage is no fun and mold is a scary word. What I've found is that there are a lot of companies out there that want to take your insurance company's money. Fear tactics and shady practices seem to run rampant. I want to thank David for coming out and taking a look at the leak under my sink. After being told that I was going to need a complete kitchen remodel, David said at most I should just replace the shelf wood. No worried of mold now. I didn't pay this company a dime, but now the next time I have water issues, I know who will give me an honest answer and I hope that gives you the reassurance to bring David out for your issue as well.

I've used this SERVPRO franchise a number of times over the last 10 or 12 years and needed them again recently.  Still the same great service, same great quality of work, and same great totally fair prices.  I love these guys!

Freddie, Daryl, and the rest of the crew were great!!!  Good job!

Fabulous service. Personally went of their way to help with issues! Thank you very much!!!

Great customer service! Thank you!

I would recommend them highly.  Professional, prompt, and answered all questions.

They are doing everything professionally and courteously.

Carlos was very professional, knowledgeable, and always on time.

Friendly and professional.

Great team, very professional, and courteous.

You have excellent customer service professionals.  If your people were in my field, I would hire them.  Thank you for the good work and good attitudes.

Excellent service from the SERVPRO team.

William was professional and courteous during a bad time.  We are very pleased with the SERVPRO work.

Highly professional, friendly, just all around top notch.

Very responsive and dependable.

I will recommend SERVPRO to anyone looking for flood remediation.

Excellent customer service.  As well thanks to our Wawanesa Insurance Company.

Superb customer support!  The team assigned to our house was professional, courteous, and a pleasure to have.  Keep up the good work.