Recent Posts

Kitchen Fire in Banker’s Hill?

6/7/2021 (Permalink)

A pot is shown sitting on a lit gas burner in a kitchen, unattended. We respond to fire damage emergencies 24-hours a day in San Diego.

Cooking Safety Tips for Banker’s Hill

The leading cause of cooking fires in the kitchen is unattended cooking. SERVPRO® of Centre City/Uptown offers these cooking safety tips from the National Fire Protection Association:

Cook with Caution

  • Be on alert! If you are sleepy or have consumed alcohol, don’t use the stove or stovetop.
  • Stay in the kitchen while you are frying, boiling, grilling, or broiling food
  • If you leave the kitchen for even a short period of time, turn off the stove
  • If you are simmering, baking, or roasting food, check it regularly, remain in the home while food is cooking
  • Use a timer to remind you that you are cooking
  • Keep anything that can catch fire — oven mitts, wooden utensils, food packaging, towels or curtains — away from your stovetop

If you have a small grease cooking fire and decide to fight the fire...

  • On the stovetop, smother the flames by sliding a lid over the pan and turning off the burner, and leave the pan covered until it is completely cooled.
  • For an oven fire, turn off the heat and keep the door closed

Call Us Today!

SERVPRO® of Centre City/Uptown has a team of emergency fire restoration technicians ready to respond to your call 24-hours a day. Call us today at 619-583-2133. We’ll clean and restore your fire damage in Banker’s Hill, “Like it never even happened.”

SERVPRO® of Centre City/Uptown is Independently Owned and Operated.

Washing Machine Flood in Old Town?

6/2/2021 (Permalink)

Water supply lines are shown attached to the back of a washing machine. We respond to water damage emergencies 24-hours a day in San Diego.

Washing machine washout in Old Town?

According to a study conducted by the Insurance Institute for Business and Home Safety (IBHS) half of the water damage incidents involving washing machines were caused by a failed water supply line. SERVPRO® of Centre City/Uptown responds to water damage emergencies through the year in Old Town, and we offer some loss prevention and maintenance tips from the IBHS to minimize the potential for a supply line failure:

  • Turn off supply valves when not in use
  • Consider installing a lever-type valve that is easy to operate between uses
  • Do not operate the washing machine while the home is unoccupied
  • Leave a three-to-four-inch gap between the back of the washing machine and the wall to avoid kinking the hose near the valve connection
  • Inspect the water supply line hoses every six months
  • Ensure that the connection to the valve is secure, but avoid over-tightening
  • Hand tighten the connection first
  • Then tighten an additional two-thirds of a turn using pliers
  • Check the hoses for cracks, kinks, or blisters, which are most commonly found near the hose connection

Call Us Today!

When your washing machine floods or you have any form of water damage in your home or business, SERVPRO® of Centre City/Uptown has a team of emergency water restoration technicians ready to respond 24-hours a day. Call us at 619-583-2133. We’ll clean and restore your water damage in Old Town, “Like it never even happened.”

SERVPRO® of Centre City/Uptown is Independently Owned and Operated.

High Customer Satisfaction in Centre City?

5/25/2021 (Permalink)

A happy couple is looking at a laptop screen. We respond to property damage emergencies 24-hours a day in San Diego.

Happy Customers in Centre City!

SERVPRO® of Centre City/Uptown knows that fire and water damage emergencies can be very stressful and devastating for our customers. In every restoration we perform, we are committed to making the customer experience positive and stress-free. Here are some customer testimonials from our website that describe their experience working with us: 


“Do yourself a favor and HIRE SERVPRO! I wasn't sure that SERVPRO was as good as they seemed to be when I had a water damage issue, but I trusted my insurance company to refer me to a vendor that would take care of me, and I am glad I did.” Lydia in San Diego


“I own a lot of property throughout San Diego, and there is no one I would ever call for water remediation issues besides SERVPRO, and specifically Ben Sussman. He is thorough, professional, and treats everything with a sense of urgency, which is the most important factor when dealing with water damage. He has handled small jobs for us, up to very, very large jobs. And we've never been disappointed.” Howard in San Diego

“They’re amazing! I love them! Great water damage clean up company in San Diego!” Elan in San Diego

Call Us Today!

SERVPRO® of Centre City/Uptown has a team of restoration technicians ready to respond to your call 24-hours a day. Call us today at 619-583-2133. We’ll clean and restore your property damage in Centre City “Like it never even happened.”

SERVPRO® of Centre City/Uptown is Independently Owned and Operated.

Eco-Friendly Company in San Diego?

5/20/2021 (Permalink)

A recycle symbol made of crumpled green paper is shown. We take steps every day to reduce our impact on San Diego’s environment!

Did you know that SERVPRO® of Centre City/Uptown is an environmentally friendly company that actively takes steps to reduce our carbon footprint? Our team is committed to protecting our environment and keeping San Diego beautiful! Here are the things we do daily to care for our city:

Refuse-Reduce-Reform and Recycle Activities

  • Reduce Waste- we responsibly reduce and manage the disposition of waste by reusing material where feasible, recycling what cannot be reused, and composting our organics. This includes plastics, glass, metals, and organics. 
  • Keeping waste out of landfills. We are actively participating in global efforts to refuse reduce reuse reform and recycle.
  • Green Products – use products that contain no synthetic ingredients or health warnings where applicable
  • Minimize Travel – use the latest technology and video calls to avoid travel to project worksites by insurance carriers for site revisits
  • Reduce Shipping – reduce the number of shipments we receive by maximizing capacity rather than several shipments that consume more fuel
  • Individual Contributions – carpooling, fuel-efficient cars, and using refillable water bottles and coffee mugs
  • Laptops – 80 percent more efficient than desktop computers
  • Reduce Copying and Printing - to reduce paper use
  • Ink Recycling - We participate in the “Used Ink- Brother Environment Collection Program.”

Call Us Today!

SERVPRO® of Centre City/Uptown is on call 24-hours a day to respond to property damage emergencies in San Diego. Call us today at 619-583-2133.

SERVPRO of Centre City/Uptown is Independently Owned and Operated.

Mold Problem in Old Town Office?

5/17/2021 (Permalink)

Mold is shown growing on the ceiling in a commercial building. We mitigate and remediate commercial mold problems 24-hours a day in Old Town.

Commercial Mold Problem in Old Town

When the roof to our office complex leaked, enough moisture came into the building to create a mold problem. There was a musty odor that I could not locate anywhere in the building. The next day I looked up and saw mold spreading across the ceiling where it hadn’t been yesterday. I called SERVPRO of Centre City / Uptown, and they sent a team out to mitigate and remediate the problem. Here are some facts about mold from our website:

  • Mold is present almost everywhere, indoors and outdoors
  • Mold spores are microscopic and float along in the air, and may enter your home through windows, doors, or air conditioning, or heating systems or even hitch a ride indoors on your clothing or a pet
  • Mold spores thrive on moisture
  • Mold spores can quickly grow into colonies when exposed to water
  • Before mold remediation can begin, any sources of water or moisture must be addressed to discourage the mold from returning
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas
  • Keep indoor humidity below 45 percent 

Call Us Today!

When your Old Town commercial business has a mold damage emergencySERVPRO of Centre City / Uptown has a team of highly trained technicians on-call and ready to respond 24 hours a day.


SERVPRO of Centre City / Uptown is Independently Owned and Operated.

The best water remediation company in San Diego

5/11/2021 (Permalink)

Our owners on the cover of a San Diego magazine Don't settle for anything but the best!

SERVPRO of Centre City/Uptown is the obvious choice when choosing the best water remediation company in San Diego.

Let us give you a few reasons why. 

1.) We're licensed, we're bonded, we're insured.  Check the status of our CSLB license at any time by visiting www.cslb.ca.gov - our CSLB # is 1037786

2.) We're active in the community. We are members of several organizations including: CAI (Community Association Institute), San Diego County Lodging Association (formerly the San Diego Hotel Motel Association), and IFMA (International Facilities Management Association).

3.) We are locally owned and operated by San Diegans: Ben and Lisa Sussman, and Jordan Katz

4.) We're famous!  Read this article about one of our owners who was interviewed recently for the San Diego Voyager

5.) Okay, we're kidding about point 4. But the truth is, we really care about our customers and doing good work, and making sure we exceed any expectations you have. Call SERVPRO 24 hours a day, 7 days a week at 619-583-2133.  We are always here to help. 

3 Steps To Take After a Fire in Your Home

5/6/2021 (Permalink)

Outside of a home in San Diego that experienced severe fire damage We can restore any sized fire damage that may occur in the San Diego area.

If your home in San Diego, CA is affected by a fire, you will likely want to begin the fire restoration process as quickly as possible. There are several measurements you can take to help quicken the restoration process.

1. Contact Your Insurance Provider

After a fire has occurred in your home, it’s often helpful to contact your insurance provider in order to learn what your fire insurance will cover. Though every insurance company is different, damage from a fire is often covered, at least in part, by insurance. By talking with someone at your insurance company, you can also learn about the next steps your company may require you to take in order to complete your claim.

2. Avoid Causing Further Damage

Although you may be tempted to enter your home as soon as possible after a fire, this isn’t always the best idea. By entering your home after a fire, you could potentially worsen any structural damage, which could slow down the fire restoration process. Additionally, disturbing soot in the home could damage property and could cause respiratory issues. It’s often best to allow professionals who have the proper equipment to remove items from your home.

3. Request Board Up Services

When a home has been damaged by a fire, it’s often important that the home is protected in order to prevent more damage from occurring. Boarding up your home can help keep out wind and rain in addition to making it more difficult for thieves to enter the home. Once your home has been boarded up, the process of smoke cleaning and making structural fixes can begin.

The fire restoration process can often be made easier if you know how to properly make a fire claim and keep your home safe. If you need assistance restoring your home, it could be helpful to get in touch with fire damage restoration professionals.

Sewage backup in San Diego

5/6/2021 (Permalink)

Standing water on the ground of a San Diego home SERVPRO can remove and hazardous materials from your property.

If you have a sewage backup to your San Diego property, SERVPRO of Centre City/Uptown is on standby to assist you.

Whether it's the middle of the day or the middle of the night, SERVPRO is here to help.  We have trained and IICRC-certified technicians on call 24 hours a day, 7 days a week, 365 days a year to assist you with any sewage water cleanup you need to your property. Backups can happen at any time to any property, but they are fairly common among high-rises in downtown San Diego due to shared plumbing.   SERVPRO is trained and experienced in handling sewage backups of all kinds.  And not only is our production and field work top-notch, but we have the admin support to handle the paperwork involved that you'll need for your insurance company and your HOA as well. Call SERVPRO day or night, anytime, at 619-583-2133.  We are centrally located, making our response time to your San Diego property very quick.

Being Proactive Can Prevent Plumbing Problems

5/6/2021 (Permalink)

Drying equipment (dehuhimdifiers) placed in the hallway of a medical facility. Commercial water damage to a medical facility in Centre City, CA.

Steps To Avoid The Need Of Water Damage Restoration Experts

Plumbing problems could be disastrous for your Centre City, CA, business. A water main break or broken pipe can cause massive flooding that damages valuable equipment. That is why you need to be proactive when it comes to potential plumbing issues in your building. Here are some steps that can help you avoid the need for water damage restoration experts.

1. Watch Your Water Bill
Many people just automatically pay their water bill every month. However, before you send in that check, you should see if your bill has gone up significantly in a short amount of time.
A hidden leak could cause your bill to increase. Therefore, if your bill is higher than normal, you should have a professional check for plumbing problems.

2. Pick a Reliable Plumber
Many business owners do not think about calling a plumber until they see a massive issue in their building. Yet during a flood, every minute you spend looking for the right plumber is another minute that the water causes damage. You should thus find a good plumber in advance. That way, you can call him or her as soon as you discover an issue.
Ideally, you can locate a solid plumber by reading online reviews. You may also want to pick someone who specializes in your type of business. Try out a few different pros before choosing the one who is best for your needs.

3. Schedule Maintenance Checks
Plumbers do not just assist during water emergencies. You can also hire them to check for potential plumbing problems. A plumber can check for signs of old or corroding pipes that need to be replaced. He or she may also suggest upgrading your low-quality plastic pipes to stronger steel ones.
To keep your commercial building functioning properly, you should avoid plumbing issues as much as possible. You can do this by checking your water bill, finding a reliable plumber and performing regular maintenance checks of your pipes.

What You Need To Know About Fire Damage If You Are a Landlord

4/21/2021 (Permalink)

worker wearing protective gear while taking of soot damage from ceiling, door have plastic barrier containment Fire cleanup services in North Park, CA.

In the case of an apartment fire in North Park, CA, it is not unusual for there to be some confusion over who pays for certain things. After all, the renter does not own the property, though he or she is living there and probably thinks of it as a home. Also, many of the items in the apartment belong to the renter whose possessions have suffered certain types of fire damage: smoke odors, burns and soot stains. As the landlord and the owner of the property, it is your insurance that will pay for any structural damage to the building.

Renter Responsibilities

It can often be difficult to unravel the different areas of responsibility between a tenant and an owner. In general, a renter should have his or her own renter's insurance. In the case of an apartment fire, this should cover damage to clothing, furniture and other possessions of the renter. While occupying the apartment, the renter should do the following:

  • Turn off all hot surfaces when leaving the apartment
  • Operate appliances according to guidelines
  • Avoid storing flammable materials
  • Avoid dangerous practices such as smoking in bed

Negligence on the part of the renter could invalidate an insurance policy. It could also expose the renter to lawsuits by the landlord.

Landlord Responsibilities
As the landlord, you are responsible for maintaining appropriate insurance coverage. In the case of a fire, you are also responsible for most if not all repairs to the building. A professional fire restoration company is a good resource for you to tap at this time. Highly-trained technicians can perform the necessary repairs to your building and make it suitable for tenants. They will also make sure the fire cleanup is done correctly and according to professional standards.
An apartment fire is a distressing event for everyone involved. With insurance and professional help, the recovery process can proceed in a smooth manner.