The Water Damage Restoration Process
Oftentimes when one faces water damage their property, they haven't been in the situation before so they don't know who to call or how the process will go. SERVPRO of Centre City/Uptown here in San Diego is happy to help explain what the water damage process looks like from start to finish.
1.) You call us, 24 hours a day, 7 days a week at 619-583-2133. Our team asks a few questions to dispatch the appropriate crew. They will ask you things like "Is there standing water?" "How many rooms are affected?" etc.
2.) Your job gets assigned to a SERVPRO Production Manager who oversees your job from start to finish. This is where the paperwork part of the process begins, which allows us to bill your insurance company direct if appropriate, etc.
3.) We walk you through the scope of your job, specifically tailored to your property. A typical water damage job is anywhere between 3 and 5 days, with full cooperation from tenants.
4.) We begin reconstruction once the property is all dry, should you hire us to handle the repair portion of the job.
Call SERVPRO of Centre City/Uptown 24 hours a day, 7 days a week at 619-583-2133.
Water or Flood Damage?
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Every water damage event is a little different and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.
The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.
We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.
The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.
We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.
We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.
Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.